Privacy Policy

Last Updated: 22/03/2025

Thank you for visiting Savoy ("we","our," or "us""). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.savoybd.com (“Website” or “Service”). By accessing or using this Website, you consent to the collection and use of your information in accordance with this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

1.1 Personal Information

When you visit, register, or submit forms on our Website, we may collect personally identifiable information, such as your:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Other information that you voluntarily submit via forms or correspondence

1.2 Non-Personal Information

We may collect non-personal information such as:

  • Browser and device information (IP address, browser type and version, operating system)
  • Usage information (pages visited, time on page, referring/exit URLs, clicks, scrolls)
  • Cookies and tracking technologies to store and track information about your usage

2. How We Use Your Information

We may use the information we collect for purposes including but not limited to:

  1. Provide and maintain our services: To manage user accounts, customer support, and deliver content.
  2. Improve our Website: Analyze trends, usage, and user activities to enhance user experiences
  3. Communicate with you: Send administrative information, respond to inquiries, provide updates, or other notifications related to our services.
  4. Marketing and promotions: Offer products, services, or information that we believe may be of interest to you, with your consent where required by law.
  5. Security and fraud prevention: Protect our Website from unauthorized activities, detect and prevent fraud, and safeguard the integrity of our systems.

3. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to collect and store your information when you visit our Website. A cookie is a small piece of data stored on your computer or device to help us improve your access to our site and identify repeat visitors. Cookies can also enable us to track and target your interests to enhance your experience.

  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Remain on your device until deleted or until they expire.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may become inaccessible or not function properly.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  1. Service Providers: We may share your personal information with third-party service providers that perform services on our behalf (e.g., hosting providers, payment processors, analytics services).
  2. Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., courts or government agencies).
  3. Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another entity.
  4. Protection of Rights: When we believe it is necessary to investigate, prevent, or take action regarding potential or actual illegal activities, suspected fraud, or to protect the rights, property, and safety of us, our users, or others.

We will not sell or rent your personal information to third parties.

5. Third-Party Websites

Our Website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We recommend you review the privacy policies of those websites before disclosing any personal information to them.

6. Security of Your Information

We take appropriate technical and organizational measures to protect the security of any personal information we process. However, please remember that no method of electronic storage or transmission over the Internet can be guaranteed 100% secure. We encourage you to take steps to protect your personal information when you use the Internet.

7. International Data Transfers (If Applicable)

If you access our Website from outside of [Bangladesh], please note that your information may be transferred to, stored in, and processed in Bangladesh where our servers and central database are located. By using our Website, you consent to the transfer of your information to our facilities as described in this Privacy Policy.

8. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the equivalent age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us. If we learn that we have collected personal information from a minor, we will take steps to remove that information from our servers.

9. Your Rights and Choices

Depending on your location and subject to applicable laws, you may have some or all of the following rights regarding your personal information:

  1. Access: Request access to personal information we hold about you.
  2. Rectification: Request correction of inaccurate or incomplete personal information.
  3. Deletion: Request deletion of your personal information under certain circumstances.
  4. Withdrawal of Consent: Where processing is based on consent, you can withdraw your consent at any time.
  5. Opt-Out: You may opt out of certain data collection, such as analytics and online tracking.

To exercise any of these rights, please contact us using the information provided below.

10. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy, or if you wish to exercise any of your rights related to your personal data, please contact us at:

Savoy

info@savoybd.com

+8809610-336699

Navana Tower, 8 & 14 floor
45 Gulshan Avenue,
Gulshan-1,
Dhaka 1212, Bangladesh

We will do our best to respond to your inquiry as soon as possible and within the timeframe required by applicable law.

By using our Website, you acknowledge you have read, understood, and agree to be bound by this Privacy Policy.